Information
Find answers to frequently asked questions about Sassy Spurs Homemaking Services. We're here to provide clarity and ensure you feel confident in choosing our services. If you have any other questions, please don't hesitate to contact us at [[phonenumber]] or [[email]].
Frequently asked questions
Your peace of mind is important to us. Below are answers to common questions about our services, policies, and how we operate at Sassy Spurs Homemaking Services. We're committed to providing transparent and reliable homemaking support in Abilene and surrounding areas.
What services do you offer?
We provide homemaking services including cleaning, laundry, meal prep, errands, and light pet care.
Do you bring your own supplies?
We can use your preferred supplies or bring basic cleaning supplies upon request. If you have specific products you like used in your home, we're happy to follow your preferences.
Do you do deep cleaning or organizing?
Yes, deep cleaning and light organization are available as per visit upgrades and can be added to any package.
How does your pricing work?
We offer simple, flat per-visit pricing rather than hourly rates, so you always know the cost upfront. Any upgrades are discussed before the visit.
Are there any hidden fees?
No. All pricing and upgrades are communicated clearly before services are performed.
What forms of payment do you accept?
We accept Cash, Electronic payment, and other methods we agree on in advance.
How far in advance do I need to book?
Advance booking is recommended, especially for recurring services, but we do our best to accommodate last minute requests when availability allows.
Do you offer weekly or recurring services?
Yes. Weekly and recurring services are available and are popular with long-term clients.
What is your cancellation policy?
We ask for 24 hours' notice for cancellations or rescheduling. Late cancellation may be charged.
Are you okay working around pets?
Yes! We're pet-friendly and experienced with basic pet care. Pets are always treated with care and respect.
Do I need to be home during the visit?
No. Many clients are comfortable providing access while they're away. All client homes and keys are handled with care and discretion.
Are you insured or registered?
Sassy Spurs Homemaking Services is a registered local business, and professionalism and care are top priorities.
Why should I choose Sassy Spurs over a big company?
We offer personalized care, consistent service, and clear communication. Clients work directly with us, not a rotating crew.
Do you offer discounts for veterans or first responders?
Yes, we're veteran and first-responder friendly. Please ask about available discounts.
What areas do you serve?
We serve Abilene and surrounding areas.
Will you remember how I like things done?
Yes, there will be no need to micromanage every visit.
Can you help beyond just cleaning?
Yes, If you need to add upgrades to the visit please discuss prior to visit.
Still have questions?
Contact Sassy Spurs Homemaking Services today. We're happy to answer any additional questions and help you find the perfect homemaking solutions for your needs. Call us at [[phonenumber]] or email us at [[email]].